1. Do you
have a hardcopy version of the book available?
Our books are only available in a downloadable eBook format, so that
people all over the world can download and enjoy them. You'll have instant
access to the books and avoid additional shipping costs as a result of this
convenient eBook format.
2. When and how will I
receive my eBook?
As soon as your order has been
successfully processed, you'll receive an email from our Customer Care unit with
the subject: "Please Confirm to Receive Your eBook and 3 Bonuses!"
Shortly after you confirm the
email, you'll get another email with all
4 of your download links.
3. What are the requirements for viewing the
will need to have Adobe
Acrobat Reader installed on your computer. It's a free program and most
computers already have it installed. If you don't, simply download it free by
clicking the Adobe Acrobat Reader link above and following the installation
To hear the audio files embedded
in our bonus eBooks, you’ll need a player for MP3 like Microsoft Media
Player. It comes pre-installed in most
computers. If you don’t have Microsoft Media
Player already, click
here to download or upgrade it for free.
4. How do I open the
eBook after I download it?
All you have to do is double click on the file to open it. This will
open the reader and the ebook at the same time.
5. Will I be able to print my eBook?
6. What are my payment options?
We accept the following methods of payments:
credit cards: Visa, Mastercard, American Express,
Discover. Our website will automatically process your payment
through PayPal, and you don’t even have to have a PayPal account in order
to use your credit card. You enter your account information on their
secure site, and they will then pay us. We will have no access to
your credit card information.
7. What if I have trouble
receiving or downloading my eBooks?
Should a problem arise, please don’t hesitate to email me at
8. What if I am not satisfied with my order?
You have 12 weeks in which
to request a 100% refund if Discovering Spanish with Children Vol. 1 is
not completely satisfactory to you!